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Airbus A350-1000 British Airways

Airbus A350-1000 British Airways

NG Models

Airbus A320 British Airways

Airbus A320 British Airways

ARD200

BAC 111-670AM

BAC 111-670AM

InFlight200

British Airways Concordes

ARD Models 1:400 Concordes

British Airways Concordes

ARD Models 1:400 Concordes
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Airbus A320 Easyjet

Airbus A320 Easyjet

Blue Box
Largest Catalogue

Thousands of models available in stock

Membership

10% off every purchase for 12 months

Store Pickup

In store from Heathrow or HIlingdon

Amazing Value

Offering brand new daily discounts

FAQ

When will my order be delivered?

Aviation Retail Direct offers worldwide delivery. Subject to availability, we aim to dispatch all orders received by 1:00 pm on the same working day.

Typical delivery times are:

  • UK: up to 3 working days
  • Europe: approximately 10–12 days
  • Rest of the world: approximately 15 days

FedEx and UPS deliveries are usually faster. (higher cost)

How do I return an unwanted or incorrect item?

Unwanted items must be returned within 14 days of receipt, in a re-saleable condition.

Please note:

  • Original delivery charges are not refunded for unwanted items
  • Return postage costs are the customer’s responsibility
    If you receive an incorrect item, please contact us as soon as possible. We will arrange the return and send the correct item at no extra cost.

For full details, please see our Returns Policy.

An item showed as “available” but I’m still waiting — why?

Items marked as “available” are either in stock or available from suppliers within a reasonable timeframe. Due to limited production runs, items may sell out before website updates occur.

If you’d like a stock update, please contact us via Email or Phone for a fast response.

What does “Pre-order” mean?

Pre-order items are forthcoming products that you can reserve in advance. Your order will be dispatched as soon as the item becomes available.

Payment is not taken until the item is ready for dispatch.

Can I get a discount?

Customers can join the Aviation Retail Direct Club for £10 per year.

Membership benefits include:

  • 10% discount across all product ranges
  • Discounts online, in-store, and at selected air shows
Christmas & New Year Opening Hours

  • Opening hours vary by branch (Hillingdon, Heathrow, Waterside). We recommend checking before travelling.
  • All locations are closed on Christmas Day (25th) and Boxing Day (26th).

  • Reduced hours apply on Christmas Eve (24th) and New Year’s Eve (31st).

  • New Year’s Day (1st):
    Hillingdon & Waterside: Closed
    Heathrow: Open 10:00am – 5:00pm

  • Waterside has limited availability and is closed on several days between 27th–3rd.
  • Normal trading resumes from Friday 2nd / Saturday 3rd, depending on branch.

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